GoDoves Customer Policies

Event Arrangements

Bookings    

 

            Booking a dove release can either be done by:

 

  • If you are booking directly with GoDoves, we will work closely with you or your designated representative to provide a perfect release during your ceremony.

  • The services can be reserved online without any payment until we call you with availability.

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Your Event Planner

 

            If you book with an event planner, funeral home, or other outside entity GoDoves will work closely with them to provide a perfectly timed and located release for your event.  When an individual family member is involved in the ceremony for the symbolic release of a dove,  We will guide he or she, prior to the ceremony, through the safe and simple process.

Pricing, Limitations, and Service Areas

The services can be reserved online without any payment until we call you with the availability. Once you fill out the order, we will call you within 24 hours with the confirmation. An additional charge may be added if the service location is outside of our service area Zone A.  Such fees are added to the base price on each package.  Please don’t hesitate to call with any questions.

Zone A:  San Jose, Campbell, Cupertino, Fremont, Los Gatos, Mountain View, Santa Clara, Saratoga 

Zone B ($50):  Hayward, Menlo Park, Morgan Hill, Palo Alto, Redwood City, San Lorenzo 

Zone C ($100):  Berkeley, Colma, Daily City, Gilroy, Oakland, San Bruno, San Francisco, San Leandro, San Mateo

Zone D ($150):  Antioch, Concord, Danville, Hollister, Martinez, Orinda, Pittsburg, Richmond, San Francisco, Vallejo, Walnut Creek

             Whatever your requirements, please contact us for a price quote to match your request. For dove releases at your upcoming events call the GoDoves office at (408) 622-9944 to speak with a knowledgeable, friendly team member. 

Release Limitations

 

             A professional handler, properly dressed for the occasion, is necessary to supervise the release and ensure a safe, well-coordinated event.

  • birds will not be released any later than 90 minutes before sunset time.  

  • In extreme adverse weather conditions:

  • thunderstorms, heavy fog, rain, strong winds, or excess heat (90 degrees or greater).

  • Doves will not be released indoors or too late in the day for them to return home safely before dark.

GoDoves reserves the right to cancel any release.  In such cases, a 100% refund will be issued.  Also, GoDoves does not ship Doves for self-release and Doves are only flown from distances for which they are conditioned.

Cancellations


             Cancellations may be made up to seven (7) days before any wedding, funeral, memorial, or special event without penalty. Cancellations made within seven (7) days before such events will result in a 30% cancellation fee for scheduled releases and any additional travel surcharges.  Cancellations within 3 days of the event/service will result in a 50% penalty of all fees paid.

Re-scheduling

Prior to a week before the event, a previously scheduled reservation may be rescheduled to an alternate available date and/or time at no charge. 48 hours prior to the event, releases may be re-scheduled for an additional cancellation/re-booking fee of $100.00.  GoDoves Professional White Dove Release will waive this fee if able to re-book your originally scheduled release event.

Delays

When making the appointment, you will be asked to supply an event starting time and a release time. We understand that times may slip a little, and therefore will be prepared to release up to 10 minutes after the scheduled time. Depending upon the time of day, and our prior commitments, additional waiting time MAY be available at a cost of $50.00 for every additional half-hour or portion thereof. We often schedule more than one event per day in the busy season: we will not miss our scheduled appearance at another person’s event due to a delay in the current event. In addition, long delays may not be advisable from the bird’s standpoint – they are currently confined to small cages, and are quite hungry and thirsty.

 

White Dove Releases in Bay Area: Dove Release San Jose, Dove Release San Francisco, Dove Release Oakland, Dove Release Fremont, Dove Release Hayward, Dove Release Sunnyvale, Dove Release Concord, Dove Release Santa Clara, Dove Release Berkeley, Dove Release Richmond, Dove Release Daly City, Dove Release San Mateo, Dove Release San Leandro, Dove Release Redwood City, Dove Release Mountain View, Dove Release Alameda, Dove Release San Ramon, Dove Release Pleasanton, Dove Release Union City, Dove Release Milpitas, Dove Release Palo Alto, Dove Release Walnut Creek, Dove Release Cupertino, Dove Release Gilroy, Dove Release Dublin, Dove Release Neward, Dove Release Danville, Dove Release San Bruno, Dove Release Campbell, Dove Release Morgan Hill, Dove Release Menlo Park, Dove Release Foster City, Dove Release Saratoga, Dove Release Los Gatos, Dove Release Los Altos, Dove Release Milbrae, Dove Release Piedmont, Dove Release Los Altos Hills, Dove Release Brisbane, Dove Release Colma.