GoDoves Customer Policies

Event Arrangements

Bookings    

 

            Booking a dove release can either be done by:

 

  • Through your event planner.  If arrangements are completed through your event planner billing and payments will be included in all fees billed by the event planner, unless your event planner indicates otherwise. In either case, the schedule of deposits, payments, and refund policies as stated here will apply.

Your Event Planner

 

            If you book with an event planner, funeral home, or other outside entity GoDoves will work closely with them to provide a perfectly timed and located release for your event. When an individual family member is involved in the ceremony for the symbolic release of a dove, we will guide he or she, prior to the ceremony, through the safe and simple process.


Independent Bookings


            If you are booking directly with GoDoves, we will work closely with you or your designated representative to provide a perfect release during your ceremony.


Timing and Location


             Various locations and/or ceremonial practices may require specific locations where the Doves can be prior to release or may incorporate specific times during the ceremony for release. Go Doves will make every effort to meet all requirements to provide you a spectacular and memorial release.

 

Release Limitations

 

             A professional handler, properly dressed for the occasion, is necessary to supervise the release and ensure a safe, well-coordinated event. In extreme adverse weather conditions: thunderstorms, fog, heavy rain, strong winds, or heat, GoDoves reserves the right to cancel any release.  In such cases, a 100% refund will be issued.  Also, Doves will not be released indoors or too late in the day for them to return home safely before dark. GoDoves does not ship Doves for self-release and Doves are only flown from distances for which they are conditioned.
 

Pricing and Limitations

            Advance bookings and a deposit to reserve your date are required. Full payment is requested prior to your event. 

  • Weddings and Special Events: Due seven days in advance of the event.

  • Funerals and memorials: Due 48 hours in advance of service

            The prices listed on this site are within the normal 25-mile radius from zip code 95132. An additional mileage surcharge of $50 for every 15 miles trip exceeding 25 miles round trip from the home base will be added if necessary. Such fees are added to the base price on each package. Additional fees may be added due to the length of the ceremony; this is frequently required for wedding ceremonies. Payments are accepted by check, money order, Paypal, Venmo, or Zelle. GoDoves does NOT accept credit cards. 


             Whatever your requirements, please contact us for a price quote to match your request. For dove releases at your upcoming events call the GoDoves office at (408) 622-9944 to speak with a knowledgeable, friendly team member. 
 

Cancellations


             Cancellations may be made up to seven (7) days before any wedding, funeral, memorial, or special event without penalty. Cancellations made within seven (7) days before such events will result in a 30% cancellation fee for scheduled releases and any additional travel surcharges.  Cancellations within 48 hours of the event/service will result in a 50% penalty of all fees paid.

Re-scheduling

 

Prior to two weeks before the event, a previously scheduled reservation may be rescheduled to an alternate available date and/or time at no charge. Less than three weeks to your pre-booked event, releases may be re-scheduled for an additional cancellation/re-booking fee of $100.00.  GoDoves Professional White Dove Release will waive this fee if able to re-book your originally scheduled release event.

Delays

 

When making the appointment, you will be asked to supply an event starting time and a release time. We understand that times may slip a little, and therefore will be prepared to release up to 15 minutes after the scheduled time. Depending upon the time of day, and our prior commitments, additional waiting time MAY be available at a cost of $50.00 for every additional half-hour or portion thereof. We often schedule more than one event per day in the busy season: we will not miss our scheduled appearance at another person’s event due to a delay in the current event. In addition, long delays may not be advisable from the bird’s standpoint – they are currently confined to small cages, and are quite hungry and thirsty.

 

White Dove Releases in Bay Area: Dove Release San Jose, Dove Release San Francisco, Dove Release Oakland, Dove Release Fremont, Dove Release Hayward, Dove Release Sunnyvale, Dove Release Concord, Dove Release Santa Clara, Dove Release Berkeley, Dove Release Richmond, Dove Release Daly City, Dove Release San Mateo, Dove Release San Leandro, Dove Release Redwood City, Dove Release Mountain View, Dove Release Alameda, Dove Release San Ramon, Dove Release Pleasanton, Dove Release Union City, Dove Release Milpitas, Dove Release Palo Alto, Dove Release Walnut Creek, Dove Release Cupertino, Dove Release Gilroy, Dove Release Dublin, Dove Release Neward, Dove Release Danville, Dove Release San Bruno, Dove Release Campbell, Dove Release Morgan Hill, Dove Release Menlo Park, Dove Release Foster City, Dove Release Saratoga, Dove Release Los Gatos, Dove Release Los Altos, Dove Release Milbrae, Dove Release Piedmont, Dove Release Los Altos Hills, Dove Release Brisbane, Dove Release Colma.